Please complete this form and contact us online or by email before posting your rod. Once we've confirmed your repair, print this form and enclose it inside the parcel with the rod.
Name
Email Address
Telephone Number
Return Address
Postcode
Is this a Bruce & Walker rod?
YesNoNot sure
Order Number (if known)
Approximate Age / Year Purchased
Model / Rod Type
Description of the Fault
How Did the Damage Occur? (if known)
What happens next: We'll review your enquiry and get back to you with an initial assessment and, where the rod is repairable, a quote and estimated turnaround. Please don't post the rod until we've confirmed this with you — then print this completed form and enclose it inside the parcel.
